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Privacy Policy

1. Introduction

JustCulture Ltd t/a PodCulture (“PodCulture”, “we”, “us”) respects your privacy and is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

We collect and process personal data in relation to:

  • Clients and potential clients;

  • Website visitors;

  • Guests or participants in productions;

  • Suppliers and business partners.

PodCulture acts as the data controller for this information.

2. Contact Information

JustCulture Ltd t/a PodCulture
Studio: 10 John Street, London WC1N 2EB
Email: privacy@podculture.studio

3. The Data We Collect

We may collect:

  • Identity and contact data: name, company, role, email, phone number, postal address.

  • Project data: scripts, media files, guest lists, recordings, schedules.

  • Financial data: payment details, invoices, billing addresses.

  • Technical data: website analytics, cookies, IP addresses.

  • Marketing preferences: communication choices and consent records.

4. How We Use Your Data

We process personal data to:

  • Deliver podcast and media production services;

  • Manage bookings and studio sessions;

  • Communicate with clients, guests, and suppliers;

  • Issue invoices and maintain financial records;

  • Improve our website and services;

  • Send marketing updates (only with consent or legitimate interest).

5. Lawful Basis for Processing

We process data under the following legal bases:

  • Contractual necessity – to deliver agreed services.

  • Legitimate interest – for business operations, marketing to existing clients, or improving services.

  • Consent – where explicitly given (e.g., mailing list sign-ups, cookies).

  • Legal obligation – to comply with financial or regulatory requirements.

6. Sharing Your Data

We may share personal data with:

  • Professional service providers (e.g. editors, engineers, accountants);

  • Technology providers (e.g. hosting, cloud storage, analytics);

  • Legal or regulatory authorities where required.

All third parties are bound by confidentiality and data processing agreements. We never sell or rent your data to others.

7. International Transfers

Where data is transferred outside the UK (e.g., via cloud services), we ensure appropriate safeguards such as UK Addendum to Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain personal data only as long as necessary:

  • Client and project files: up to 7 years after project completion.

  • Financial data: 6 years (per HMRC).

  • Marketing data: until consent is withdrawn or engagement ceases.

Data is securely deleted or anonymised after retention periods expire.

9.  Your Rights

Under UK GDPR, you have the right to:

  • Access and receive a copy of your data;

  • Request correction or deletion;

  • Restrict or object to processing;

  • Data portability;

  • Withdraw consent at any time;

  • Complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk).

To exercise your rights, contact us at privacy@podculture.studio

10. Security

We implement technical and organisational measures to protect personal data, including encrypted storage, access controls, and secure backup systems.

11. Cookies

Our website uses cookies for functionality, analytics, and marketing. You can manage preferences through your browser or our cookie consent tool.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

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